RETURN POLICY

Thank you for choosing Fawelo as your preferred brand. We trust that your experience with our brand has been satisfying. Our commitment to excellence extends beyond mere products; it encompasses the growth and well-being of your child.

Should you find any reason for dissatisfaction with your purchase, please feel free to return it to us for a full refund, store credit, or exchange. Below, you'll find detailed information regarding our return policy.

All returns require proof of purchase within ninety (90) days of the purchase date. Furthermore, returned products must retain at least 75% of their original content, with intact tags.

Return Procedure: To initiate a return, securely pack the item in its original packaging, along with your proof of purchase, and send it to the address below:

Attention Returns 2456 Camden Park Ave Davenport Florida 33837 USA

Refunds: Please note that you are responsible for covering all return shipping expenses. We highly recommend utilizing a trackable shipping method for your convenience.

Exceptions: In the event of faulty or damaged products, kindly reach out to us via the contact information provided below to facilitate a refund or exchange.

Inquiries: Upon receiving your return and assessing the item's condition, we will promptly process your return or exchange. Please allow a minimum of three (3) days from receipt of your item for processing. Refunds may take up to one billing cycle to reflect on your credit card statement, depending on your credit card provider. Rest assured, we will notify you via email once your return has been processed.

Should you have any queries regarding our return policy, don't hesitate to reach out to us at fawelostore@gmail.com.